Going The Extra Mile: How IYC Achieves Yacht Charter Success
What makes an excellent yacht charter? Is it the destination, the yacht, activities available, luxury experiences, or the crew? At IYC, we understand that what makes a luxury yacht charter is a combination of everything tailored to you.
There isn't a one-size-fits-all for curating the perfect yacht charter. Our experienced Charter Consultants focus on your unique needs, sourcing the best options. Not only satisfying your preferences but going above and beyond to exceed expectations.
Behind the scenes, a whole host of things go into planning and executing a yacht charter. Whether you want to island hop in the Caribbean, seek off-the-beaten-track adventures in the Indian Ocean, or secure a yacht for the most prestigious events in the Mediterranean. we are here to help you make the right choices.
Perfect Matchmakers
Our Charter Consultants have unparalleled knowledge of the market and the vast array of yachts. They are always clued up on the market's new and upcoming superyacht entries. Their insight goes beyond a simple yacht specification, but they truly understand each yacht and its crew. Their expertise also extends to in-depth destination advice and itinerary curation; whether you want to explore, relax, party, or a combination of all onboard, it is essential to find the perfect match.
One IYC charter consultant explains their commitment to matchmaking when time is of the essence: "During Covid, I planned a charter for my clients to celebrate their son's birthday. However, two days before the charter, I got a call telling me the Captain had tested positive, so they had to cancel. I had just 48 hours to find a new yacht - in August! - it was a challenge, but after many calls, I found the perfect yacht for them."
...two days before the charter, I got a call telling me the Captain had tested positive, so they had to cancel. I had just 48 hours to find a new yacht - in August! After many calls, I found the perfect yacht for them."
Celebrating Special Occasions
A yacht charter provides the perfect setting to host special occasions. Our Consultants regularly pull together incredible events all over the globe when a client is looking to add an extra special touch. From anniversaries and birthdays, honeymoons, proposals, and weddings to corporate events, reunions, festive holidays, and themed parties, a charter consultant doesn't just secure the yacht but ensures you create the best memories.
"Recently, my client reached out for help to organize his daughter to get married the day before they boarded a yacht in Croatia. I worked with the Captain and my contacts to connect the family with everyone they needed to make the wedding amazing," explains one IYC Charter Consultant.
Another Consultant highlights how they put together the most memorable honeymoon experience: "On a recent honeymoon charter, we arranged special daily events and activities for the honeymooners, where their friends contributed to the surprises including saxophone serenading, special tours, and a private dinner."
A Personalized Experience
Our Charter Consultants ensure they are there with you each step of the way. The choices are endless, so the more communication there is, the better they can tailor the trip. From planning through to post-charter, you have full support throughout.
Our team genuinely cares and is committed to ensuring you have that once-in-a-lifetime charter experience. Relationship building is a key value at IYC; our consultants become trusted partners to their clients by being transparent and honest.
One Charter Consultant explains the importance of always meeting their clients: "I always make sure I attend at embarkation; there is huge value in building a face-to-face relationship with the client and for them to know you are not just behind a screen".
Last Minute Miracles
We are all about saying yes. Whether you come to us at the last minute or years in advance, we give the same seamless service to make sure you have the best experience.
A Charter Consultant shares a recent experience of their dedication, resulting in a very successful trip: "I had a client that wanted a motor yacht for the Cannes Film Festival and was in quite a challenging timeline to secure it! After days of planning, I found the perfect yacht still available. I utilized my contacts, managed to secure a berth, and reached out to other connections to get exclusive party invitations for my client. I made sure I welcomed them onboard and that they had the best time. They loved the yacht so much that they asked if they could charter it for the Monaco Grand Prix after Cannes, although again, this was very last minute. I made sure this happened, and they were delighted."
Overcoming Obstacles
We are fully versed in last-minute changes and challenges that may arise when charter planning. Our resourceful Charter Consultants are always on hand to adjust any trip element; they make it happen whether you need an alternative yacht, different travel to the yacht, or a completely new itinerary.
One Consultant explains how they overcame a recent logistics challenge: "I had a yacht cancel on Christmas Eve, and the clients were meant to be boarding on the 28th. I found a villa in St Barths and arranged different flights. I flew in a chef who then couldn't make it, so I flew in another chef. I stayed with the clients every step of the way to keep improving the situation, and it ended up being a great success."
Unprecedented events such as the pandemic can create huge logistical issues, which our Consultants always navigate effectively. Another Charter Consultant explains: "During Covid, we went above and beyond to save our clients' charters when Covid cases would affect their trips, including rebooking or finding replacement yachts."
Favorable Terms
Negotiating favorable terms to get the perfect match between clients and yachts is vital. One consultant explains: "We negotiated great terms for the client's charter to fit their timeframe and the yacht calendar best. We consistently do our best to match a client's vacation vision to the yacht that will exceed their expectations."
Passion lies at the heart of our charter department; another Charter Consultant concludes: "We love what we do, and when we find the right yacht in the right destination on the right dates, it's a done deal and so fun to plan!"
IYC’s Charter Consultants meet your expectations and continually work to exceed them, going that extra mile and transforming a yacht charter into an extraordinary experience. Get in touch to find out more and start planning your ultimate yacht charter for 2024.